Online payment remains unavailable while final ordering terms are being approved. Contact the Hadassah team before sending payment.
Delivery arrangements
We serve customers from Abuja, Nigeria. Your delivery area, delivery fee and expected timing will be shown or confirmed before payment or before your order is placed. Timing may depend on the destination, stock and the delivery service, and we will tell you if a known issue affects the arrangement.
Receiving your order
Please provide a complete address and a telephone number where you can be reached. Check the parcel when it arrives where reasonably possible, and contact us promptly if anything is missing, damaged or different from what was confirmed.
Return eligibility
Physical goods may be eligible for return only when unused and unworn, with their original tags, accessories and packaging, and when you contact us promptly. The final returns window is being approved and will be stated here before online checkout is enabled.
Items that may be excluded
Where lawful, exclusions can include personalised or made-to-order goods and hygiene-sensitive goods once opened or used. An exclusion will not remove any right you have where an item is faulty, damaged, wrongly supplied or otherwise protected by applicable law.
Damaged or wrong goods
Contact us as soon as you notice a problem, explain what happened and keep the item and packaging while we review it. We may request clear photographs or other reasonable order details. We will escalate confirmed damaged or wrong goods and discuss an appropriate replacement, repair or refund as applicable.
Return and refund process
Contact the team before sending anything back so that the return method and any delivery arrangements can be agreed. Eligible refunds are issued after the returned item has been received and inspected, normally to the original payment method. Your payment provider or bank may need additional processing time.
Contact the team
Email hello@hadassahlifestyle.com or call +234 704 006 3000 with your name, order reference and a short description of the issue.
Last updated: July 2026